CASAHL’s Privacy Policy

We respect your privacy and privacy is important to us. This policy sets out our privacy practices, explains how we handle the information we collect when you visit and use the CASAHL Technology, Inc. website and services and use the documentation. When you use CASAHL services, you are consenting to the collection, transfer, manipulation, storage, disclosure, and other uses of your information as set out in this Privacy Policy. Privacy is important so please read it carefully.

This Privacy Policy (“Policy”) explains how we collect and use visitors’ and customers’ information, particularly personal information, perhaps as part of providing a product or service. The information CASAHL collects and uses is limited to the purpose for which customers engage CASAHL and other purposes expressly described in this Policy. Any discussion of your use of the CASAHL products or services in this Policy is meant to include your visits and other interactions with the CASAHL website, whether or not you are a user of CASAHL’s products and services.

What Do We Mean by Personal Information?

In this Policy, “personal information” means information or an information set that identifies or could be used by or on behalf of CASAHL to identify an individual. Except as described in this Policy, CASAHL will not give, sell, rent or loan any personal information to any third party.

How Do We Collect, Use and Share Your Personal Information and Other Information?

Information You Provide to Us

When you register on the CASAHL website requesting information, we ask for personal information such as your name, address, phone number, and e-mail address, as well as certain related information like your company name and product name you are interested in.

CASAHL Technology, Inc. may use the personal information you provide to refine a service or tailor it to your needs, for billing, identification and authentication, to contact and communicate with you about our products and services and send you marketing materials (subject to your opt-out option), for research purposes, and to generally improve the content and functionality of our products and services.

Log Files

As is true with most websites, CASAHL gathers certain information automatically and stores it in log files. This information includes internet protocol addresses as well as browser, internet service provider, referring/exit pages, operating system, date/time stamp, and click stream data. Occasionally, we may connect personal information to information gathered in our log files, as necessary to improve our products and services for all customers. Otherwise, we generally use this information as we would any Usage Data, to analyze trends, administer and maintain the website, or track usage of various features within the website.

Cookies

A “cookie” is a small software file stored temporarily or placed on your computer’s hard drive. The main purpose of a cookie is to allow a web server to identify your computer and web browser, and tailor web pages and/or login information to your preferences. Cookies may help us promptly display the information you need to use the capabilities of the website and other information which we consider to be of interest to you. By gathering and remembering information about your website preferences through cookies, we can provide a better web and marketing experience. Cookies don’t give us access to users’ computers, and the information we collect through cookies doesn’t include personal information.

When you use the website we utilize “session cookies,” which allow us to uniquely identify your browser while you are logged in and to process your online transactions. Session cookies disappear from your computer when you close your web browser or turn off your computer. We also utilize “persistent cookies” to identify you as a CASAHL customer, agent or end user and make it easier for you to log into and use the website. Persistent cookies remain on your computer after you close your web browser or turn off your computer.

We utilize various categories of cookies, which are summarized below along with the options available to you to manage them.

Essential: Essential cookies are those that are critical to the functionality of the website. We use these cookies to keep a user logged into the website and remember relevant information when the user returns to the website.

Functional: We use functional cookies to track users’ activities in the website, understand their preferences and improve their user experience.

You can generally accept or decline the use of cookies through functionality built into your web browser.

If you want to learn more about cookies, or how to control or delete them, please visit http://www.aboutcookies.org for detailed guidance. In addition, certain third party advertising networks, including Google, permit users to opt out of or customize preferences associated with your internet browsing. To learn more about this feature from Google, click here. Please note that if you do elect to disable your web browser’s ability to accept cookies, you may not be able to access or take advantage of many features of the website.

Web Beacons

This site may use a technology known as web beacons – sometimes called single-pixel gifs – that allow this site to collect web log information. A web beacon is a graphic on a web page or in an e-mail message designed to track pages viewed or messages opened. Web log information is gathered when you visit one of our websites by the computer that hosts our website (called a “webserver”). The webserver automatically recognizes some non-personal information, such as the date and time you visited our site, the pages you visited, the website you came from, the type of browser you are using (e.g., Internet Explorer), the type of operating system you are using (e.g., Windows 7), and the domain name and address of your Internet service provider (e.g., Comcast). We may also include web beacons in promotional e-mail messages in order to determine whether messages have been opened.

Other Information Sharing

In addition to the purposes described above, we disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.

Links to Other Websites

The CASAHL website contains links to other websites and web applications that are not owned or controlled by CASAHL Technology, Inc. Please be aware that we do not determine and we are not responsible for the privacy practices or content of such other sites. We encourage you to be aware when you leave the website, and read the terms of service and privacy statements of other websites and web applications linked to the CASAHL website. This Policy applies only to information collected by the CASAHL website.

Customer Testimonials/Comments/Reviews

CASAHL may post customer testimonials on the website which may contain personal information. We obtain the customers’ consent to post their names and/or other personal information along with their testimonials.

Protection of Information

CASAHL Technology, Inc. is committed to ensuring the security of your personal information. We utilize precautions to protect the confidentiality and security of the personal information within the website, by employing technological, physical, and administrative security safeguards, such as firewalls and other security procedures. These technologies, procedures, and other measures are used in an effort to ensure that your data is safe, secure, and only available to CASAHL employees authorized to see or use that information. However, no internet, e-mail, or other electronic transmission is ever fully secure or error free, so you should take care in deciding what information you send to us in this way.

Collection and Use of Children’s Personal Information

This site is not intended for, or designed to attract, individuals under the age of 13. We do not knowingly collect personally identifiable information from any person under the age of 13. If you are under 13 years of age, please do not submit any Personal Information through this website without the express consent and participation of a parent or guardian.

Privacy Shield Notice for Users in the European Union

CASAHL Technology, Inc. complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. CASAHL Technology, Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, CASAHL Technology, Inc. is potentially liable. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit www.privacyshield.gov.

In compliance with the EU-US Privacy Shield Principles, CASAHL Technology, Inc. commits to resolve complaints about our collection or use of your personal information. Individuals in the European Union with inquiries or complaints regarding our Private Shield policy should first contact CASAHL Technology, Inc. at info@casahl.com.

CASAHL Technology, Inc. has further committed to refer unresolved Privacy Shield complaints to the EU Data Protection Authorities. Contact details for the EU data protection authorities can be found at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. CASAHL Technology, Inc. will cooperate with the appropriate EU Data Protection Authorities during investigation and resolution of complaints brought under Privacy Shield. These recourse mechanisms are available at no cost to you.

The Federal Trade Commission has jurisdiction over CASAHL Technology, Inc. compliance with this Policy and the EU-US Privacy Shield Framework. As a last resort, privacy complaints that remain unresolved after pursuing these and other channels may be subject to binding arbitration before the Privacy Shield Panel to be created jointly by the US Department of Commerce and the European Commission.

Data Retention

CASAHL Technology, Inc. will retain personal information we process on behalf of our customers for as long as needed to provide products and services to our customers, subject to our compliance with this Policy. We may further retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Changes to the Privacy Policy

CASAHL uses a self-assessment approach to assure our compliance with this Privacy Policy. We periodically verify that this Privacy Policy is accurate, comprehensive, prominently displayed, completely implemented and accessible and is in conformity with the Principles.

We may make material changes to this Policy. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the website constitutes your agreement to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of the CASAHL website, or the CASAHL product or service you purchased.

Business Transactions

CASAHL Technology, Inc. may assign or transfer this Policy, and data, including any personal information, to any person or entity that acquires all or substantially all of the business, stock or assets of, or is merged with. CASAHL Technology, Inc.

How to Contact

If you have any questions or concerns regarding this Privacy Policy or our information collection practices or if you believe CASAHL has operated in a manner inconsistent with or in violation of this Privacy Policy, please contact CASAHL at info@casahl.com or via mail at: 2400 Camino Ramon, Suite 355, San Ramon, CA 94583 Attn: Legal. CASAHL will promptly investigate any suspected violations and will attempt to resolve any complaints in accordance with the principles set forth in this Privacy Policy. If the violation or complaint is not resolved to your satisfaction, you may contact AAA/ICDR (www.icdr.org) for an independent review and resolution of the issue.

If you have feedback or suggestions on how to make our Privacy policy better, please email us at info@casahl.com.


 

Last Updated: September 12th, 2016